Web Check-In
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A convenient, easy-to-use service to check in for Malaysian domestic and Singapore Seletar flights.

Guests can check in for outgoing AND return flights separately as early as 14 days (24 hours for code share) to scheduled departure date and up to ONE hour before scheduled departure time.

Firefly confirms that it has had to suspend flights into Singapore Changi effective 1 December 2018
until the relevant authorities have cleared remaining matters in relation to the Singapore authority's plans
to move turbo-prop operations from Changi International to Seletar. Kindly contact our
call centre at +603 78454543 (8am - 9pm) or write to customer_care@fireflyz.com.my for assistance.

For all outgoing/return Indonesian and Thailand flights, guest(s) must check-in through counter at the airport.

Web Check-In service is NOT available to these guests:

  • Guest(s) travelling with infant(s).
  • Guest(s) with reduced mobility and those with special assistance needs.
  • Bookings more than 9 passengers.

Please ensure you have access to a printer; you are required to PRINT the Web Check-In boarding pass.

If you have already checked-in online, to reprint your boarding pass click on the Reprint Boarding Pass button.
Call Centre + 603 7845 4543
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